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July 2007

Your Meter is Going High Tech

Automated system will save money, provide better service

After a couple of years of study and research, Walton EMC is making a big change in the way we read your electric meter.

Electric meters are reliable, simple devices that record the amount of electricity you use and serve as the basis for figuring your bill.

Now, a meter reader visits your meter every month and records the numbers displayed on the dial. That reading is entered into a handheld computer and downloaded to our main computer at the end of the day.

The new automated meter reading (AMR) system, called TWACS, uses a digital meter to send that same reading to us over Walton EMC’s network of power lines. The meter reading integrates into our computer system seamlessly, saving time, money and increasing accuracy.

But instead of reading your meter once a month, the new system will take a reading every day. That will prove handy if we ever need to help you solve an energy use problem. Even though your meter is read every day, your bill will still come at the same time as before.

Although we won’t be coming to your home or business nearly as often, our technicians will still perform routine inspections of the meters to look for safety hazards and perform preventive maintenance.

But the system can do more than just read meters.

“AMR will help us during outages,” says WEMC Vice President of Engineering and Operations Ron Marshall. “TWACS integrates with our present computer outage management system to share data and help us allocate crews more efficiently.”

Besides sharing information, dispatchers can poll meters to determine which ones are still without power. If you have an outage, though, you’ll still need to contact us. The meters can’t notify us themselves.

The changeover will begin this fall. The first customer-owners to get new digital meters are located in the central, north central and northeast parts of Walton County, Barrow County and eastern Oconee County.

Watch waltonemc.com for continuing updates.

AMR FAQs

How AMR Works

1.  A transponder inside each customer-owner's meter provides information about consumption, demand and billing. Each meter has a unique bar code that allows it to be identified by the system. The meter communicates with the equipment at the substation through existing power lines.

2.  At the substation, equipment obtains information from the meters; that information is sent from the substation to a computer at Walton EMC's headequarters via telephone lines.

3.  At Walton EMC, a computer collects readings from the substation and imports the information into the billing system.

 

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