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Billing
Online
Billing Hints |
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- Online
billing supports Internet Explorer 4.0 and higher, Netscape
4.01 and higher or Firefox browsers.
- Drop
the last two numbers of your account number when logging
in. For example, if your account number is 1111101, type
11111.
- Use
the password shown on your WEMC bill to log on the first
time. You'll be prompted to change it to your own password.
- If
you have not been assigned a password or if you have forgotten
your password, please call 770/267-2505 or e-mail
for help.
- If
you want to print a copy of the bill, click on the "Print
Preview" button below the bill. If you pay by credit
card, be patient and give the system time to verify it.
CAUTION: If you click the "Submit
Payment" button again before the system is finished,
your credit card will be charged as many times as you click
the button.
- After
you pay, either print out the acknowledgement screen or
write down the transaction number.
- If
you pay online, you will still receive a paper bill. Since
the paper bill is mailed and the electronic bill is uploaded
at the same time, your paper bill will still show a balance
due.
- If
your credit card payment is rejected, you will see an error
screen. No payment will be posted to either your credit
card or electric account.
- Having
problems with online billing? E-mail
for technical issues (can't log in, error messages, etc.).
E-mail for customer
service issues (lost password, etc.).
Proceed
to Online
Billing
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