Customer Service
Call 770.267.2505 to speak to a Customer Care Representative
Monday – Friday, 7 a.m. – 7 p.m.
For questions on electric or gas billing, billing procedures, bill errors, bank draft, levelized billing, lost password, log in problems, electric and natural gas account signup:
Postal Address
Electric Bill Payments
P.O. Box 1347, Monroe, GA 30655
All Other Correspondence
P.O. Box 260, Monroe, GA 30655
Social Media
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Office Locations & Hours
Monroe
842 Highway 78 NW
Monroe, GA 30655
(Please do not send postal mail to this address.)
Hours
Monday-Friday: 8 a.m. to 5 p.m.
Directions:
Snellville
3645 Lenora Church Road
Snellville, GA 30039
(Please do not send postal mail to this address.)
Hours
Monday-Friday: 8 a.m. to 5 p.m.
Directions:
Watkinsville
2061-D Hog Mountain Road
Watkinsville, GA 30677
(Please do not send postal mail to this address.)
Hours
Monday-Friday: 8 a.m. to 5 p.m.
Directions:
Contact Us
Call (770) 267.2505 to speak to a Customer Care Representative from Monday through Friday, 7 a.m. – 7 p.m.