Understanding My Bill

Walton EMC bills its customer-owners on a monthly basis.

The co-op’s service area is divided into billing cycles and each member’s meter is read approximately every 30 days.

Knowing how to read your electric bill is an easy way to monitor your exact energy usage.

Your monthly electric bill contains a lot of important information.

  • Return Payment Stub
    Please return this portion of the statement with your payment to ensure that your account will be properly credited.
  • Meter Readings
    In this section, you’ll find the current and prior meter readings, kWh used and meter number.
  • Energy Use Graph
    Shows a visual history of energy use for the last year.
Information that identifies you:
  • Billing number
  • Meter number(s)
  • Member number
  • Billing name and current mailing address
Information about your electric consumption:
  • Meter reading dates
  • Meter readings
  • kWh consumption
  • The applicable power cost adjustment for the month
  • Any credits due
Billing and payment information:
  • Previous balance
  • Any applicable late fees
  • Amount of current bill
  • Payment due date
  • Billing date
  • Bill payment locations and hours

Current residential rates and other fees that you see on your electric bill are listed below for your reference.

Standard Residential Rate

Summer (June through October)
  • Service Charge* – $28
  • First 800 kWh – 8¢ per kWh
  • All over 800 kWh – 8.7¢ per kWh
Winter (November through May)
  • Service Charge* – $28
  • First 400 kWh – 7.8¢ per kWh
  • Next 700 kWh – 5.5¢ per kWh
  • All over 1100 kWh – 4.6¢ per kWh

All residential rates subject to Power Cost Adjustment. *Look here for an explanation of the service charge.


WPCA is short for Wholesale Power Cost Adjustment. WPCA is a way to allow for temporary fluctuations in what Walton EMC pays for wholesale electricity without making changes to the entire retail rate schedule. It protects the cooperative and its customer-owners from both under and over collecting on wholesale power costs.

Overhead Distribution Systems:

LED yard light on existing pole – $8.75/month

LED yard light on new wood pole – $12.50/month (or $8.75/month with one time $470 contribution for wood pole)

Underground Distribution Systems:

LED yard light on new wood pole  – $15.50/month (or $11.75/month with one-time $470 contribution for wood pole)

Membership Fee – $5

The deposit amount will be determined by your credit rating provided by a credit reporting agency. The deposits will be charged according to the following scale:

  • Low Credit Rating- $300
  • Medium Credit Rating – $150
  • High Credit Rating – No Deposit Required
  • Account Establishment – $30
  • Temporary Service – $150
  • Late Charge – The greater of $20 or five percent of the arrears amount
  • Returned Check – $30
  • Service Fees for Reconnection (per trip) During Regular Working Hours – $45
  • Investigation/Tampering Fee – $100 for first offense and an additional $100 cumulative charge thereafter (i.e., $200 for second offense, $300 for third offense, etc.).
  • Meter Test Fee – $100
  • Avoid penalties by paying your bill on time. Your Walton EMC bill is due 21 days from the billing date.
  • If the due date falls on a day other than a regular business day, payment is due on the next regular business day.
  • Accounts not paid by the time the next bill is issued will have a late fee added to the balance. The late fee is equal to the greater of five percent of the arrears amount or $20.
  • If the arrears amount remains unpaid after getting the next month’s bill, the account is subject to disconnection.
  • You will have at least 45 days from billing to disconnection.
  • Failure to receive an electric statement does not release you from your obligation to pay.

Contact Us

Call (770) 267.2505 to speak to a Customer Care Representative from Monday through Friday, 7 a.m. – 7 p.m.